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I called in while driving home from Akron on a Fri...

I called in while driving home from Akron on a Friday hoping to drop a guitar off to get re-strung. Best case I hoped that it would be done by Monday. After talking to Joe he offered to stay in after hours and re-string the guitar that evening while I was there so that I could have it that night. Couldn't have asked for better customer service. Joe went above and beyond in order to help me out.

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