Tim Goodale

Review of ERA Dream Living Realty

DreamLiving was the listing agency for a house we ...

DreamLiving was the listing agency for a house we purchased in Cary. Ray was the lead sales agent. Scam artist and deceitful are two appropriate words to describe Ray and DreamLiving. At no time during our entire transaction did we have an honest conversation with Ray. It was a pretty simple transaction, a for-closure and an "As-is" sale from fanny mae. However, there are a few things that a house is required to have to be able to "sell" 1. it needs to be secure 2. all essentials such as heat, water and sewer need to be in working order. After our home inspection, we found that 1. the garage doors needed to be fixed and 2. the first floor furnace needed to be fixed or replaced to meet the criteria above. #1 was fixed, however, cheapskate Ray (and he knows he is/was being dishonest) told us and our realtor that the issue was resolved and that heat was working on the first floor, this in Dec. mind you. He call our Realtor in the middle of our closing and tells us the is not working but he wanted to ensure the closing was still going forward. we were stuck with an unknown at the last minute with potential costly outcomes if we chose to delay, Ray told our realtor that they would send an HVAC person out there to fix the issue. Fast forward, we get to our house the heat is not working, the HVAC person shows up, and cant fix the issue for a week, and here is the kicker, he was told that we the homeowners would cover the service call by.. you guessed it Ray!! Our Realtor called Ray, his response, they should be happy, they have heat on the other two floors, in Dec, with a pregnant wife and a 2 year old we had no heat on the first floor of our house during one of the coldest spells of the year. Thanks Ray! Glad you made you 10K commission (and saved yourself 85$ for not paying a service call) you POS. Let this be fair warning of the type of people that work here. they will go the extra mile to screw you over!