Ben Adair

Review of Solar Naturally

Don't bother with these blokes. Sales rep is very ...

Don't bother with these blokes. Sales rep is very pushy, doesn't like being told 'we'll think about it'. After discussion, we unfortunately decided to go with them. Job couldn't be done on the day promised as they had no inverter's left. Tried to down sell us to an inferior one or wait until the one we asked came in. Was told it would come Monday (original install day was Friday). No phone calls or contact at all, didn't arrive back until the following Thursday. Had a look at job as I was installing our new air con, only to see cables slung from timbers, over plumbing, etc. Looked like a cobweb. Called up and said come and fix it. Just put 3 saddles in a couldn't understand how I wasn't happy with the job. Service department is very rude, being hung up on twice and also being told numerous times they'd 'call you back in the next 10 mins', only to have to then chase them up again every half hour to try get a reply. Couldn't think of a worse solar installer if I tried. Sadly, this is the standard of most W.A 'tradies', having seen it first hand on many sites.