Paul J

Review of Plusnet

Awful! Tried to move my Internet connection to a n...

Awful! Tried to move my Internet connection to a new address with these muppets. They booked a connection time that I wouldn't be in for (after being told as much, and promising me a suitable time). To sort this out I've been on hold for a couple of hours over the course of a week, eventually getting a new slot long after I move. Decided to cancel my contract with them and once again have spent more than an hour on hold and still haven't spoken to anyone who can cancel my contract Shockingly dreadful customer service give these guys a miss!