Kyle G

Review of Goodwill-Easter Seals MN

I used their online auction site to bid on and pur...

I used their online auction site to bid on and purchase an item from this store. They item hadn't shipped after over seven days (but I was being patient because they had said things were slow because of lack of staffing).

Today I received a refund for the purchase and it simply said "Item not found".

The complete lack of communication or any attempt at customer service is the problem here. They could have reached out and said, "Hey, things are crazy here - we are having trouble finding the item you purchased will be in touch". There was zero attempt to communicate and I was just surprised with an electronically generated email indicating my money was refunded.

Avoid bidding on items from this location.