Not the experience I dreamed of.

Not the experience I dreamed of.

I finally got my first adult job in time to plan my wedding. I had never made a big purchase before. I drive a 15 year old car, but I made up my mind that I would allow myself to have ANY wedding dress I wanted. That ended up costing me about 9 thousand dollars, but I was comfortable with the decision at the time. That was until I was offered the same dress from another store for several thousand dollars less. I called Brickhouse, looking for any kind of empathy and maybe the smallest discount or a free accessory or something - anything to make me feel a little better! I talked to Paris, who had done an amazing job pretending to be kind and considerate when I made my purchase. She was nothing of the sort anymore. Lucky for me there was a manager who took a few minutes of her time to listen to me cry. They offered nothing.

COVID hit and affected my dress coming in on time. I received about 4 different estimated dates, none of which were met. I understand there are difficulties at this time, which was no problem until my wedding became uncomfortably soon. I ended up getting my dress about a month before I fly out for my wedding, which was when I wanted to have my alterations complete so I could do bridal portraits and have them edited on time. Now I'm extremely cramped on time, so that's more added stress to the wedding planning process when I was diligent about shopping a year before my wedding in order to have my dress on time.

When I went to pick up my dress, I was in the market to buy accessories - any that they have: jewelry, shoes etc. The consultant let me try on some veils and then nicely told me it was time to get out my dress and leave. I never found out what other kind of accessories they had in the store. I signed over my last few thousand dollars, and then was rushed to move out of the way and remove my belongings off the counter. The lady behind the desk pushed some of my things out of the way as I tried to close my purse. I left in a fluster just to realize they had forgotten to give me the list of places to get my dress altered since they don't do them in store like some other places do. They sent me packing with no idea where to take my giant, expensive purchase.

To sum things up, $9,000 got me disappointment, stress, more disappointment, and a swift push out the door when they had my money.

P.S. I highly recommend you go to Ivory Bridal Atelier and ask for Laura! She was absolutely the sweetest consultant, not to mention they provide champagne and treats for a premiere wedding dress shopping experience. Coreena's in College Station is also excellent and takes photos of you in the dresses to put up on a big screen. Very unique and helpful.