The place is awesome but the staff jasmine and cha...

The place is awesome but the staff jasmine and chad ridiculously disrespectiful with no understand for kids and parents culture. This is suppose to be a family thing when people dont have a problem these to make problems for no reason. I order food for my kids the order came the lady jasmine told them they had nobody by the name. Lying. My kid has been there all day I dropped him off there. All she had to do is call him over the intercom if i wasnt a working parent and paying ymca so he could have something to do. I could have cook food and took him to a park. People make problems for other people when its not necessary. Then I call to vent to a manager. Jasmine asks if it could be anyone. I said as long as it someone who can help me she puts someone on the phone just as worst as her. Mr. Chad was very rude no understand and for the well being of my child or regards for a working parent. That is. Place for entertainment for kids not a jail house.
Then jasmine tells the delivery lady that we no better then to send food there to the front desk. There is nothing in there policy that states any this foolishness thats you people that dont like they jobs should not be hired they should stay home. Best of luck if u have a issue with Jasmine and chad.