Brian May

Review of Sheraton Riverside Hotel

Rooms were ok, A/C was nice, inside the room, work...

Rooms were ok, A/C was nice, inside the room, worked ok. We were on 8th floor had to get front desk to get us a Wi-Fi booster in our room, because with so many guest using Wi-Fi our internet on our laptops and Xbox went slow. Bathroom's could have been designed better, and they give you a small closet with safe to store your stuff and valuables. A few times the safe code I had didn't work until the 4th or 5th try. They got a lunch and breakfast room on 10th floor, but they charge your room to use it, which we didn't know until our 3rd time up there. The restaurants in the hotel are more expensive then the ones within walking distance of hotel. You're right by the riverfront, but depending on your room location you either saw a huge condominium apartment complex or the 2nd Street bridge as your view, and not much of the river. The indoor pool and hot tub was small and often filled with people so we didn't swim much. Same with the gym, sometimes unsupervised kids would go in there and mess up the equipment. There are NO on site laundry facilities, there was one about 1 mile down across from Jeff boat if you needed to do laundry. If you refused housekeeping they would slide 5$ vouchers under your door that you could use for anything inside the hotel only, but often times we never got a voucher. Maybe 4 times in the 2 weeks we were there we got one, and we refused housekeeping because we didn't need it. It's pet friendly, didn't cost us extra for our dog, but no good areas close to hotel to walk them. No issues with staff or housekeeping other than not sliding 5$ vouchers under our door for not getting housekeeping, or the housekeeping not getting people's trash from other rooms when they sat it outside their rooms. Parking could have been better, late at night had to park on grass along side building, parking area is ok size, just needs to be bigger.