T

Trace B

4 years ago

Stood for a full 11 minutes in an almost empty res...

Stood for a full 11 minutes in an almost empty restaurant while wait-staff kept telling us it would be a few more minutes. Finally after a long wait (and a still virtually empty restaurant) we were not so pleasantly informed that we would not be seated if we didn't have a reservation. We should have been politely informed this upon arrival, since the restaurant was not busy at all during that time. I take particular offense at the non apologetic (bordering on rude) manner in which we were finally informed. One can't be a five star restaurant with one-star service.

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