The service here is absolutely terrible!!! I norma...

The service here is absolutely terrible!!! I normally eat at the Rays on the River but tried the city bc I just left the Super Bowl. The hostess, Alex (that s if they told me the truth about her name!) was down right rude and had no regard for paying customers. She actually lied and said I tried to touch her bc she was obviously mad that she had to work. She asked my party if everyone was available and I said yes we just have one person in the bathroom and she grabs the menus and starts walking to a table. My party and I proceeded to follow her and she turns around after we walk all the way to the table and says this table is not for u. At this point, I m a little frustrated bc she did not communicate anything to us and just had us following her for no reason so I adressed my frustration and she says are you touching me? I had absolutely not come in no physical contact with her. Then I try to explain to the man behind the hostess desk who proclaimed to be the manager whom advised me he would take care of it. After finally being seated, we waited a while to get our food and was asked once if we needed anything. Once we received our food, the salad clearly had brown pieces in it and my risotto was almost cold. The waiter never came back to the table. We left and I attempted to speak to the manager again and asked for his name.
He said he was not telling me anything and that if I ever touched his hostess again there would be a problem. I was completely taken back bc he was totally unprofessional and accused me of something he had no proof of and was a flat out LIE. Clearly, his unhappy hostess is obviously mad she has to work and doesn t like dealing with customers. I really can t believe the treatment we received this night. Unprofessionalism at its finest!!!! I really hope the owner of this establishment knows what kind of ppl he has working there. I frequent restaurants very often and this is literally the worst customer service I ve seen in my life!!!