Lynn Bellard

Review of Massage Envy of Gleannloch Far...

I'm new to massage envy as of March 29th. I purcha...

I'm new to massage envy as of March 29th. I purchased a 6-month membership for myself and my granddaughter.
So on April 29th my granddaughter went in for her first massage and she was charged $55 plus an $8 tip.
The membership fee was due to be charged on my credit card on May 1st (2 days later) but they still charged an additional charge.
Therefore, I called them and was told that Anita did not realize that they charge would occur in 2 days, which my granddaughter vehemently disputes that.
They apologized and stated they would credit my card immediately.
A couple days later I checked and sure enough I noticed a pending credit in the amount of $65.
Well I didn't check my credit card until today AND guess WHAT, the "credit"was reversed and there are now 2 charges on my credit card - one $55+$8 , April 29 AND another. - $65, May 1.
This kind of deception will NOT be tolerated. If I have to get an attorney to break this contract, I WILL!!!
My regret is not reading your reviews prior to going to ME Gleanlocke!!
STOP going there people. If you've not had a bad experience yet, it's just a matter of time!!!