I had rented a fridge from CCS and returned it, ev...

I had rented a fridge from CCS and returned it, everything seemed ok. I then noticed that they had charged me again the month after I had returned it. After calling and requesting a refund they told me I would have the money back on my account in 3-5 days. It has now been two weeks and they are telling me that the money has been refunded... I assure you it has not. INCREDIBLY SHADY BUSINESS PRACTICES!!!! To be fair though, they didn't try to screw me on any cleaning charges (yet).