Horrible customer service. The service manager nee...

Horrible customer service. The service manager needed to order a gas cap for a warranty replacement 3 to 4 weeks ago. No follow up, I have called in 3 times, always asked who was the service manager, I don't recall and not sure why it matters. Been transferred to parts counter and placed on hold, been transferred to voice mail with no return call and talked to a service manager and told I would get a call back in 20 minutes. Still waiting.