While I've never been blown away by the customer s...

While I've never been blown away by the customer service, I've also never been completely put off by it either. It's always been a so-so place when you "just have to go to the dealership". Like recently when I had to take my Dodge in for a recall.
Really, I don't have any complaints. If you come prepared, there's free wifi so you sit around for a couple hours and get work done or whatever you want to do. They have nice tables with outlets and usb ports so you can at least stay charged for whatever you do. I always make sure to pack cables and headphones for these very situations. :D
I guess if I could complain about anything is that twice they have left dirty paper floor mats in my car when they give it back. It just irks me.
Once again, the place is just meh...really nothing to be wowed over 3 stars for.