This place doesn't even deserve a star. I made an ...

This place doesn't even deserve a star. I made an appointment with this company at 9 am for a packing service and I explicitly told them that I have to move out by 1 pm on the day so that they should be on time. The person showed up 50 minutes late, not ready to pack, thinking that it was a pick-up appointment. I might get charged $200/hr penalty from my renting office for vacating my apartment late. This company is just not reliable.