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Manjusha Joseph

4 years ago

This is the worst hotel that I have ever stayed at...

This is the worst hotel that I have ever stayed at. I am someone who travels frequently and I have visited a number of countries but I have never stayed in a hotel as bad as Hotel Pennsylvania.

The staff personnel are extremely rude, unhelpful and unfriendly. They are completely unapproachable. I dreaded having to go to them for any queries or assistance.

The rooms are not in good condition and they do not even have common toilets at reception. I had to use the toilet in the basement near the luggage storage room and the condition was appalling.

I would not stay at this hotel even if I was offered free accommodation.

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