Michael Crutcher

Review of Woburn Toyota

I will never come back to this barrel of incompete...

I will never come back to this barrel of incompetence. They screwed me last time I was here for a "free" recall. I ended up having to rent a car overnight needlessly because the service rep took down the wrong information. When the service manager tried to make up for the massive oversight by offering a free synthetic oil change, which is a bit more expensive than the standard oil change, the rep refused to do it. Expense after expense in this place. The screwing never stops.