Have had this company for ~ 4 months now switching...

Have had this company for ~ 4 months now switching from Blue Cross Blue Shield and am disappointed at how much for difficult Preferred One is to work with. They seem to want a prior authorization for more things than I have encountered before, even refills of medications you've been on previously. Be prepared to fill out more paperwork and for long waits if you have a prior auth required. You might be able to call and have it expedited, but with the back and forth from doctor's office, pharmacy, and insurance company it is a fair amount of work.

I will say I really like the website set up, and am not typically on hold for too long when I do have to call about something. Their employees are always polite and helpful and it's fairly easy to find an in network provider in my area. I really wish they would calm down with the prior authorization requirements, it has only prolonged my waiting time for medications and treatments.