Ordered delivery. Gave them my room number and pho...

Ordered delivery. Gave them my room number and phone. After waiting for an hour when promised 30 minutes, I called back and was told they called, and got no answer
And didn't have a room number.
He delivered to my husband in
the lobby. A call back and ask for a manager. The young lady that answered the phone said that they didn't have a Room number or a phone number and I asked to speak to the manager and s he said the manager I'm sorry she said the manager was busy then said the manager was not there. order was incomplete when it arrived. Called back and she slammed down the phone