Gordo Radford

Review of ALLY FINANCIALS – DETROIT, MI

Don't use bill pay. It sucks. Customer service i...

Don't use bill pay. It sucks. Customer service is only capable of reading a script and not thinking for themselves. They also utilize some stupid service called "pop money" to makes transfers. Took SEVEN days to do a direct transfer (bank to bank), with routing number and checking account number. This type of transaction should take no more than 2 hours, not a full week!