Sharon Zemp

Review of Catholic charities of oregon

I have a 15 year old who has been in desperate nee...

I have a 15 year old who has been in desperate need of counseling for 18 months. I couldn t find anyone to work with teens when someone finally recommended Catholic Charities. When I told them the situation my daughter is in they told me they placed her on the waitlist but they will get her in. I was THRILLED and so was my daughter. We were feeling hopeless up until than. We waited two months but got an appointment for tomorrow (Thursday 7th). I turned in all of the appropriate paperwork. On Monday I emailed to confirm. Profusely thanked them again for getting us in. I took off of work to make the time work. I emailed several times to confirm. 5:30 night before I was given an email to say they don t take her insurance and they canceled her appointment. No phone call. No courtesy of a heads up. Just an email to say sorry we NOW can t help you and we would be placed on waitlist again until they take my insurance. No one asked me if I wanted to pay for it. I didn t even count on insurance. I am so desperate for care and they failed us. Night before no less. They had my insurance for weeks. My daughter feels so let down. Let down by her father who hasn t had her to his home in over 18 months now. Let down by catholic charities who opened a spot to get her help than rudely bailed on a high risk teenager. GREAT JOB catholic charities. Just hope it won t be another 18 months for me to find someone to help us!