This hotel is a prime example of poor value. You p...

This hotel is a prime example of poor value. You pay over $300 a night and get the experience of a $50 per night.
Our rooms were what I would expect from a 2-star hotel. Crack on the ceiling, doors make loud noises when opened or closed. Lots of dust and spider webs on the windows.
When we complained about this, the staff member at the front desk said they'll add points to our account as compensation. He never did.
Terrible experience, will not stay again.