M Johnson

Review of Hotel ICON, Autograph Collecti...

I stayed at this hotel for 10 days. If you like v...

I stayed at this hotel for 10 days. If you like vintage, this is your hotel. If you do not, this is not the hotel for you! My room did not look like the picture on the website. The two good things about this hotel are the bathroom is nice and large and they offer shuttle service around the downtown area, which is a plus, and the driver is really nice. I ate the breakfast buffet once and it was horrible! The bread and bagels were not fresh and the selection was not good. I had a problem with the timing of housekeeping. I left the room everyday around late mornings and when I returned late evenings my room was never clean. I had to call everyday to request housekeeping. They really need to look at housekeeping management! I never saw anyone cleaning the rooms during the day on the floor where I was. I also had to request that my room be vacuumed. There just seem to be no urgency! I drink a lot of water and every time I needed ice I had to call housekeeping; I was not aware of a ice machine on the floor. The fitness room equipment was outdated. A television screen is connected and attached to each single piece of equipment and no one knew how to operate the TV so we couldn't watch TV and work out at the same time.