I feel this business needs a LOT administrative/of...

I feel this business needs a LOT administrative/office help. Their photos are good quality but their service SUCKS!! I have a son who is a senior and my other son is a sophomore. I have had to deal with MANY issues over the years including school portraits arriving late when all of the other students have already received theirs. The latest issue was picking up my son s senior portraits package. His father and I ordered separately as we are divorced. There was no distinction between orders other package size and portraits chosen. Well, wouldn t you know it...when his father picked up what he thought was his portrait package they gave him mine. Seriously? You couldn t see there was more than one order for the same student?