Staff was very nice and were very accommodating. I haven t ordered my prints yet. I still need to make an ordering appointment. But so far so good.
Christmas City took great pics of my daughter and they are very professional!
I took my daugher here for her Senior Portraits on 08/04/18 and I was in tears not only about my daughter going to be graduating this but the beautiful job the photographer did. Very Creative and Gorgous Job! I am definitely happy we did the Studio rather than just going to the school when Christmas City Studio was going to be there. So much more options with the back drops!!!
We booked my daughter's Senior Portraits appointment online for a studio session in Bethlehem. We arrived on time and they took us right away. The photographer was very friendly and knowledgeable. My daughter hates having her pictures taken so having a friendly photographer was perfect. He let us viewed the proofs right away on screen and asked if we were happy with the results. Once we received the proofs in the mail we had a tough time deciding which ones to buy and which one to select as her yearbook photo since there were so many great shots! Overall, our experience was easy and everyone was friendly and informative.
Professional staff and great quality pics at affordable prices.
This is our second time using Christmas City Studios for graduation/yearbook photos and we were again pleased with our experience. Our appointments started on time, the photographer was helpful in picking backgrounds and getting the perfect shots. Our daughter's photos are exactly what we were looking to have, and we're excited to frame and display them once they are processed. In this time of Covid-19, I feel it is important to note that not only were all guidelines followed in distancing and masks, but the cap, tassel, and gown our daughter wore was immediately put in a special sealed container for cleaning. Considering the rate of infection right now, I was very pleased with their extra efforts in keeping things clean for each student coming in for photos. Thanks again for helping us document this milestone in our lives, Christmas City Studios!
Had an amazing experience there yesterday. Anwar was our photographer and he was absolutely amazing he made the experience for my son and I so relaxed and fun, would definitely recommend them!
My daughter's Senior portraits were taken @ Christmas City about 2 weeks ago. Her photographer was both very calm & super sweet and was successfully able to make my teen smile...a challenging feat by itself...lol! Overall, experience was terrific and pictures turned out gorgeous!
Had a lots of fun! The employees are willing to work with you and provide a variety of different backgrounds, props, and poses. They are also patient and put the customer first
I went to get my pictures taken and Courtney was my photographer and she was very nice and made sure my hair and my necklace were positioned perfectly , we had a great conversation and overall it was a very nice experience
Went with my daughter for her senior high school photos and the staff was great. The photographer was awesome, he khows what he is doing.
This is my families second time getting a photo session at Christmas City Studio at their PA location. This time for my younger son. Both times the photographers were professional and on time. We said we like outside photos and the photographer made sure we spent extra time outside. My son was able to change his outfit four times. They gave him a private room to change in.
My daughter and I had a wonderful experience having her senior portraits taken. Our photographer was great to work with and the staff was very friendly.
I did not know what to expect when I arrived to take my senior portraits but the photographer was very helpful and made the process very easy! If I ever need any pictures taken I know where I am going!
We had beautiful family holiday pictures done here last week. Our photographer was excellent, especially with our youngest son (age 4), who is autistic & difficult to photograph. He seemed to know all the right things to do. He let him see every picture after taking it and even let him take a few pictures himself. He gave him a high five after every photo which was very motivating & encouraging to our son. It is not often our son engages with a new person so readily, so I was very impressed! The above & beyond effort our photographer made was really just so appreciated and made it such a fun & stress-free experience for us. We all had a blast & it shows in our photos! Our proofs were emailed the next day and the buying process was quick & simple. We loved sharing them with our family & friends. As a side note, Christmas City also does my older son's school pictures and his picture this year turned out amazing. We are happy customers!
This company handled my son's senior portraits. When the photographer took his portraits at school they put a jacket on my son that was 6 times his size. When my son told me about it I immediately called to have retakes done in the studio. The day that I arrived at the studio for my appointment, I was 15 mins early. I had to wait over an half an hour pass my scheduled time for the photographer. The photographer was great I must say and did apologize. The real problem came in when it was time for me to view the photos online. I called several times to get access to the online gallery and each time I was told that it would be done within a day. That wasn't the case. After going back and forth with them several times and receiving several emails saying that my online gallery is now available, I check but the only pictures that was added was the original pictures that my son took at school with the over sized jacket on. I called them again, only to get another excuse that they hadn't fixed the problem and they are working on it. I'm not sure why they didn't upload all of his photos at one time since they uploaded the photos with the oversize jacket that wasn't apart of the gallery in the first place. The lady that answered the phone seemed to not care at all. Her only response was I'll call you when they uploaded all the pictures. I would give this place negative stars if I could. There customer service sucks! There are other photography studios in the Valley that provide better service. I wouldn't recommend them at all.
We had our Senior picture session this week and it was wonderful. The staff was very professional and courteous. We did not have to wait long at all to get them taken. I definitely recommend this studio over Dan's Camera.
Photographer was amazing and clear and knowledgeable making my daughter feel comfotable for her senior pics.
I came to their office to get my dance and senior pictures done and i absolutely loved them, pricing is very expensive and didnt get to purchase any of my photos, but overall ny experience there was great you can also get family photos or birthday photos it was great.
The staff at Christmas City Studios are wonderful! I've had three children go through school, sports and now senior pictures with Christmas City and they are always professional, helpful and very accommodating with scheduling! We would highly recommend them!!
Had a great time here getting my senior photos. The staff was very helpful and friendly. Would visit this studio again.
My son just had senior photos taken in studio this week. Haven't yet seen the proofs. So far our experience has been a positive one. Very easy to choose appointment time, they follow up with reminders and were ready when we arrived. They put a lot of attention to composing the pictures you would like. No pressure to use props or backgrounds that are not to your taste. Overall a very comfortable and relaxed session. Would recommend.
I love going there and taking my senior pictures. Mike the photographer who works there was great!
We had a great experience during our son s senior portraits, our photographer was wonderful, anyone that can get our son to smile certainly has a gift. From the time we walked into the door till we were finished the service was very professional. We would certainly recommend Christmas city studio.
Love this experience. Good service and the appointment went pretty fast. The photographer was professional and we had a great conversation.
Great place to do business. The studios are well stocked with school colors and equipped with good lighting and the photographer was patient and knowledgeable. When placing the order Dawn was helpful and knew her products well. Made this stressful purchase easy.
Great service and lots of beautiful back drops to choose from. Friendly and fast experience.
I have had more problems with them then anyone should. Year after year ... one year the picture had a huge dot on my kids face looked like a mole, anther the one pic came with a big crease the next they shorted me on pics and sent the pics home with a reflection on her glasses. All these things were their error and they ask you to drive all the way to them to return the pics. Awful customer service imo.
The photographer was very knowledgeable and social. The studio itself was professional-looking. They made the process fast and efficient. Pleasant Experience.
Took my son for Senior pictures. It was a great experience, didn't wait long, very clean, staff was very nice and informative. Definitely recommended this place.
They are very professional and the studio is comfortable.
We just received our online gallery and wow the pictures are great it is hard to decide. Everyone was so friendly and our photographer was really awesome and had such great attention to detail. We were very pleased with our experience. We remember also when our senior had his very 1st picture when he was in 3 year old pre-school we loved that picture too and cherish it to this day.
Loved whole experience. Staff are thoughtful, patient, polite, kind, took their time, made sure everyone was comfortable!
Everyone is very nice. Its clean and I love all the pics!
this particular establishment was uncooperative with me when I went to do business with them they gave us the runaround and then they start charging us extra at least that's how I feel that's the reason why they got that one star they tell you one thing and it they actually mean another and I called that double standard
Christmas City took my daughter s senior pictures and Ryan did a great job!
The photographer, Josh, was a great guy and did a great job. Very happy with my senior pictures!
It was a pleasure to work with them. After seeing the initial photos had some discrepancies, they worked with us to set a new appointment easily and quickly. The re-shoot was wonderful!
Had a wonderful time at the studio. The staff was very accommodating and friendly and made me feel very welcome. I can't wait to see the pictures!
Really happy with the customer service and ease of scheduling
This is our 3rd visit to Christmas City Studio with our 3rd daughter. We always choose the 3 outfit photo session and always have plenty of time. The staff is SUPERB and are extremely professional. You will never be disappointed at Christmas City Studio.
I feel this business needs a LOT administrative/office help. Their photos are good quality but their service SUCKS!! I have a son who is a senior and my other son is a sophomore. I have had to deal with MANY issues over the years including school portraits arriving late when all of the other students have already received theirs. The latest issue was picking up my son s senior portraits package. His father and I ordered separately as we are divorced. There was no distinction between orders other package size and portraits chosen. Well, wouldn t you know it...when his father picked up what he thought was his portrait package they gave him mine. Seriously? You couldn t see there was more than one order for the same student?
very nice to me and helped me laugh so i got a genuine smile
Wonderful experience with Christmas City studios for our son's senior portraits! Photographer was great in helping make the portraits just right. And the woman who helped sign us in was really nice! Thanks for everything!
My family had a great experience. Everyone was very polite and friendly. The photographer was creative and the pictures turned out great. I would definitely recommend them if you need a photographer.
We had a marvelous photographer. They really went above and beyond with our sons graduation session. We were dressed "hawaiian style" as he would have if we were back home but found out the school would not allow it for the year book. No worries though as they had jackets and ties there. They still did the pictures we wanted so we could buy them.
Horrible school photos. They took no time adjust my child's hair. She's 9 and would have been totally capable of brushing her hair if given the chance. Instead they just sat her down, snapped a quick shot with her hair all out of place with tons of fly-aways sticking out, and all over her face, and then moved on to the next kid. There's more to taking a photo than just pressing the shutter and collecting the money.
Great experience for my daughter's senior pictures. Photographer was patient and provided ideas. Scheduling was easy and staff was friendly and helpful. Email tips and reminders were appreciated for this busy working mom.
Had my senior photos done by them a few weeks ago, the staff was very friendly and the pictures came out great
My daughter had her senior pictures taken at Christmas city studio. The gentleman photographer was excellent. He took his time and made many suggestions. I couldn t wait to see the proofs which arrived in a week. Well they were better than expected.I can t wait to see the final product. I d definitely recommend them to anyone.
The workers gave excellent assistance when I needed help setting up my appointment due to computer error. When I went for my appointment, they did all the safety measures before starting the session and in the end, they sanitized the properties. Overall, I would like to say that Christmas City Studios provided excellent service.
Expensive and the people are not very friendly on the phone.
I had an amazing experience with Arron. He took time with me to make sure my pictures were exactly how I wanted them! I would highly recommend him and Christmas city!!
Very easy to call for an appointment and the photographers were very good with my son to get great photos of him, and the ordering process is Very simple. And a great staff.
My son is a Senior this year and was dreading the portrait session, but the photographer put him at ease and got a lot of great images capturing his personality. After we left he said to me, "I actually had a good time posing for the pictures and it was even kind of fun." Thanks for the positive experience, can't wait to get them framed for display in our home.
Prices are outrageous for just a few pics! I guess us parents are stuck paying whatever this business is asking for because we dont have a choice who takes our kids senior pics and who has the contract with the school district. Its got to be about a 1000 % mark up on the final product. Shaking my head because thats not right
My daughter Hannah had a great photo session today for her senior pictures! Can't wait to get the proofs.
I had a very lovely experience with Christmas City Studios. Both the counter staff and photographers were very helpful and kind. I would definitely recommend getting senior portraits done here!
My daughter had a wonderful experience during her senior portrait session. The photographer, Carter, was amazing!
The customer service was very helpful, the photagrapher was very friendly, there was a lot of laughing. Can't wait for the end results!
Anwar is a great photographer. He has patience and a great eye.
Very unprofessional company. Photo quality is just OK. Not worth the price and certainly not worth preparing for. Our entire community has had issues for years receiving our school photos and when they finally arrive, we have to pay extra postage because Christmas City never pays enough postage. If your school uses this studio, I recommend taking your own photos or hiring a professional.
Very nice staff. They did exactly what the twins wanted for graduation pictures would definitely come back for family portraits
The staff were very helpful and kind and the photographer was very patient!
I had a great experience with Christmas Studios. Our Appointment was at 8:40pm. We got checked in at 8:10pm. The receptionist was very pleasant. As soon as my son sat down his name was called by the photographer. She was very cool. She helped my son with his photos! Awsome job! We were in and out! Nice work! Thank You!
I recommend Christmas City Studio for senior portraits. Ryan was a very patient, creative and professional photographer. There were a variety of indoor and outdoor backdrops. Thank you!
The receptionists were so friendly and welcoming with a smile. I just came in for a simple package and they did an amazing job and the photographer was very professional and polite yet welcoming, made me feel at ease. We will definitely come back for future photos and reccomend to others.
Took my son for his senior picture was surprised how nice it was and lots of choices for backgrounds. Patrick did a good job. Would highly recommend. Staff is very courteous. Proofs came in the mail quickly.
Very professional & comfortable. The photographer was really down to earth and he made my daughter feel comfortable.
3 years running they have screwed up my order and my exwifes order. Tired of having to chase this company down to figure out what they did wrong and to have my packages redone and sent out. You would think once would be enough, but no 3 years running now. Will wait and see if my stuff arrives and come correctly. I have a feeling I will be coming into the offices soon to get this all straightened out even more. Edit. I wish I could give this company negative stars. Linda is an absolute train wreck when it comes to assisting customers and resolving problems. I wonder if Rob is going to be any better? I will be petitioning East Penn School District as well as local youth leagues to coincider other vendors for pictures in the future.
Just had my sons graduation photo taken. Have to say The lady who did ours (Kim) was awesome. She was very patient and helpful. I will definitely recommend this place to anyone and if you can, ask for Kim!
Absolutely great experience we had a fantastic photographer.
Great photos, everyone had a great and welcoming attitude. Would definitely recommend to others. Thank you.
Great studio atmosphere. Customer service was great.
Anwar was an awesome photographer. He took the time to find the best poses with my son in his baseball uniform for his senior pictures. Really felt he went above and beyond. Great sense of humor too! Can t wait to see the pictures!!
I took my son for his senior pictures and Ryan was excellent with him. He was very personal and made my son feel comfortable and we all love his pictures.
I recently had my daughter's senior protraits taken at Chirtmas City Studio. We had the pleasure of working with Cole. He was very polite, friendly, and pictures came out great! Thanks!!!!
I had my son s Senior Pictures done about two weeks ago. The photographer was fantastic! He managed to get my son to relax and enjoy the photo shoot! The pictures look amazing!! Thank you!!!
I just received my daughter's softball pictures and they couldn't take the time to verify the background and screwed up the entire parks background. Do not use them if I could give them a 0 stars I would
Courtney was very friendly and professional when taking my daughter s senior pictures. She took the time to make sure small details were perfect such as hair and jewelry. All staff encountered were friendly and welcoming. Proofs looked amazing! Can t wait to see the final product!
Matt and Rob have created a photography business that is well known in and beyond The Bethlehem Community. They do a fantastic job on school, family, web, sports and business professional shoots. Their photographers are creative with props, clothing, outdoor areas and poses to deliver the most unique photos. In addition, I like that they offer the opportunity to have your photos placed on a disc. I had Professional Business Pictures done and they came out GREAT!! Christmas City is easy to work with, has reasonable prices and are absolute Professionals. Please LIKE, RATE & FOLLOW ME....
I wouldn't come here. I've never been happy with any of the pictures they take.
The entire customer service staff was very friendly and efficient. Welcoming atmosphere throughout studio. The photographer was very accommodating and made the session pleasant.
My son went here for his senior pictures. The staff was very friendly and helpful. His photographer was great, she helped my son feel comfortable, and the pictures turned out very nice. Thank you!
Great experience, staff very friendly and welcoming! Photographer was great! Definitely worth the time and money!
I didn't know what to expect when I walked into this studio with my son to have his senior portraits taken, but I was amazed with the quality and professionalism. Ryan did an excellent job creating the setup and guiding my son with the postures. It was a great experience and I can't wait to share those pictures with our family!
Grate staff, good service, clean place I have a good experience with my son senior picture; I recommend 100%
I had an awesome photographer who made sure all of my pictures turned out excellent.
Staff was very friendly, photographer were very professional.
It pains me to write this review, but after placing an order for a digital print almost 3 months ago, and being charged for shipping (I was refunded after requesting a refund since the print wasn't being mailed), I still haven't received the digital print of my son's school photo. A digital print should download automatically. Maybe you'll wait a day or two. But 3 months? I paid more for the digital print than I would have if I purchased a package. I called today to see what was holding up the process. I didn't receive an apology or an explanation. I was told they would probably email me sometime next week. This is not acceptable. I don't enjoy writing negative reviews, but given the circumstances (and seeing that this situation has happened to other customers), I felt compelled to do so. I hope I get my son's digital print soon.
My daughter recently had her senior pictures taken at Christmas City Studios. The photographer was helpful and professional... and the pictures turned out great! Thanks!
