J

Jei Cross

4 years ago

We were there Mon-Fri. Staff did bed twice which 2...

We were there Mon-Fri. Staff did bed twice which 2nd time they didnt replenish TP, towels or tissues. All of which I was handed by cleaning women when I tracked cart down. I'm sorry but isnt this a service i paid for. The icing on the cake was that on top of my incurred cost, I was charged an additional $464, to which the blonde at front desk replied, they "should clear in 3-5 business days. That was more than double of what I spent. Also, fro t desk said, I dont know where you got those charges from...seriously from You! For the price dont bother, i dont have the luxury to vacation all the time but when I do,it should be just that a Vacation. Also, avoid concierge and their free trip gimmick, it's to sell Timeshare for Diamond, all I'll say is read their reviews.

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