I had scheduled an appointment a MONTH ahead. When...

I had scheduled an appointment a MONTH ahead. When I showed up they told me I had cancelled the appointment when I NEVER did. I asked the receptionist if they could still see me because I didn't cancel! The receptionist in the front was rude and all she was telling me was that she couldn't do nothing about it because they were booked. I TOOK TIME OFF WORK FOR NOTHING!! but of course what do they care. It s upsetting how they cancelled without notifying me and on top of that the attitude they have is terrible. I would've appreciate I better explanation. Service is terrible and who ever owns this place, I hope they teach their team how to treat and talk to people and most importantly COMMUNICATION!