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False advertisement being part of the Marriott Bon...

False advertisement being part of the Marriott Bonvoy brand but don't get fooled. Your Marriott status means nothing in this hotel and you cannot earn points for stays here. Facility is nice, no doubt. Staff especially Say at the frontdesk went above and beyond to make the situation better, but there was little she can do about the hotel policy. However, arrived at 3am after a long flight to learn that I cannot use my ambassador elite early checkin (had to pay an extra night or wait until 3pm to checkin, I could not enjoy any of my benefits, cannot access the lounge, and cannot earn points for stays. It was the WORST experience for me at a Marriott branded hotel.
First and last time for me in any Ritz hotel after learning all of this at CHECKIN. You would think they have professional curtousy to at least let you know at time of booking.

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