EDITED: Called for an appointment to have the alig...

EDITED: Called for an appointment to have the alignment done, was told a fee of $88 was to be charged to look at it then if I had them do the work they would apply that fee toward the work. When I brought it in I told them all my concerns. When they called me to tell me what was wrong with the car they told me a bunch of other stuff that needed ( in their opinion) to be done. I asked about the specific problems I told them about and was told they couldn't tell me unless they did the work. I asked if I could could bring it back in a couple of weeks giving me time to save up and if they would still honor the inspection fee toward the work and SURPRISE, nope we're only going to honor that if you have is do the work today. Do they not realize we're in a pandemic and not everyone has a ton of dough laying around. The only reason I took it in is because I'm still recovering from a bad car accident, and can't do the work myself right now. I have been building my own off road Subarus for at least 10 years and worked on more Subarus then I can remember, they thought they were pulling the wool over my eyes but guess what they weren't. I planned on buying a new Subaru soon, and because of this I will be going to Fox Subaru in Grand Rapids instead. The only reason they got 2 stars from me was because the receptionist on the phone was pleasant and they pulled the wool with a smile. I will leave the 2 star review. The review response was someone will be in reach out to you regarding this matter...This was hilarious. The reaching out was a generic survey sent to me via email, having absolutely no personal touch at all. Some customer service you have there...NOT. Still not gong to bring my business there when I am ready to purchase my new vehicle and I will be reaching out to Subaru Of America.