TERRIBLE, TERRIBLE, TERRIBLE. I truly wish I had ...

TERRIBLE, TERRIBLE, TERRIBLE. I truly wish I had a choice about who administers my 401K. If I did it would NOT be PAI. I requested a loan from my 401K on 11/22/13. I was told by PAI my check was mailed on 11/26/13. Here it is 12/12/13 (14 mail days later) and I still have not received my check. I contacted PAI and they want to charge me $35.00 to stop payment, $25.00 to reissue and $35.00 to overnight my check to me. $95.00. FREAKING RIDICULOUS.