If I could give negative stars I would. I receive...

If I could give negative stars I would. I received a kitchenaid mixer as a Christmas gift this past year from my mother. When she bought it the sales person told her it was silver. When I got it home we realised it was actually blue. So of course we wanted to exchange it. We took it back to our local Dillards and explained that it was a Christmas gift. Not only did they give us a hard time about not having a receipt but they also would not do a straight exchange because it was no longer on sale. They said in order to exchange it we would have to pay the $200 difference. The machine was already purchased and the sales person had given my mother incorrect information but that did not matter. Needless to say I now have a blue mixer that sits I my closet because it does not match the rest of my kitchen. O find it outrageous that they would not allow us to exchange the item!!!!!