Yvonne Rodriguez

Review of Moritz Chevrolet

Last year we bought a Ford vehicle from this locat...

Last year we bought a Ford vehicle from this location and from what I am now learning, it seems unusual that Moritz sells Ford vehicles because along with the vehicle we also purchased a warranty. Well, I can tell you that the sale went smoothly but 10 months later I need to place a warranty claim and its like pulling teeth. I've been trying to initiate a warranty claim for a week now and still no dice. The service department tells me that Ford equipment is not available to diagnose and repair the vehicle and Ford dealerships tell me that Moritz has to repair the vehicle; a classic round-a-round. I'm at the end of my rope and very frustrated.