Mark Knedler

Review of Firewater Grille

We stayed at the hotel for our wedding anniversary...

We stayed at the hotel for our wedding anniversary and had dinner at the Firewater Grille one night. It was such a disappointment, we had read great reviews and were really looking forward to it. It was not a busy night but we were seated off to one corner which we didn't mind as it felt more intimate but that was the last we saw of our waiter until we went up and asked if we could order. We ordered our meals and drinks and then the were ignored again until our meals came out, about an hour after we ordered. We finally got our drinks towards the end of our meals. We got offered a discount when we paid but it ruined the night and put us both in a foul mood. The worst was they could not explain the poor service given that there were only a hand full of tables on the night, I should have asked for a full refund but could not be bothered arguing anymore. Sizzler has better service than this place.