Maria Ball

Review of Hilton Garden Inn Monterey

We chose this property because it was dog friendly...

We chose this property because it was dog friendly and in a convenient location. The staff was all incredibly friendly and helpful, but the hotel is in major need of a facelift. The first room they put is in smelled like mold and mildew. The smell was so strong it knocks you off your feet when you walk in! We informed the front desk and they moved us to another room, despite the hotel being sold out. The second room had water on the floor of the shower and also had a fair amount of black mold growing in between the tiles. Gross! We ve stayed in much nicer Hilton Garden Inns.