This place is completely disorganized! The staff c...

This place is completely disorganized! The staff contradict themselves. For example i have severe sinuses there for a fan is dangerous to my health. I purchased an AC very small power saver because i know the building is old and can't support a large amounts of wattage. When my family and i moved in they provided an old heater that was double the wattage of my little ac. They asked me to provide a letter from my doctor stating i required an AC so i went and got the letter from my doctor. I received a call saying me and my family would be places in a hotel because of my need for an AC. It was unbelievable i had just fully stocked my refrigerator with groceries! I would have to throw out 200 dollars of food. My babies were just getting used to the place. So i told them id just remove the AC. So they offered me a 2nd fan! The program itself is wonderful! And has the POTENTIAL to help all the homeless family's. The staff doesn't help at all! If your not on top of everything yourself you will not be able to sustain permanent housing. The reason i even gave to stars is because i do receive rent assistants from them SO A BIG THANK U YOU TO THE DONORS! I also want to mention its takes over a month to get in to the shelter i had a 3 week old baby when i reached out for help sleeping in the park and it took over a month to get a phone call. Instead of Helping they intimate you. Belittle you. For example i had my weekly interview and a few remarks were " you have to try harder there's no extension when your times up" 3 months is how long familys have in the shelter. Or when i was explaining something to the supervisor one of her remarks were "well in the supervisor so what i say goes". Hope this helps!