Burhan Abid

Review of Safeco

Long story short. I had my car get hit by a guy wh...

Long story short. I had my car get hit by a guy who was backing up from a parked spot while my car was on the move he had Safeco insurance. After claiming my accident, and making me wait for three weeks,
I got a call from a body through safeco insurance. I took my car they inspected the damage and gave me the estimate. I talked to Safeco Adjuster and informed him that I didn't wanted the scratched rim to be repaired and that needs to replaced. first they accepted the liability to fix my car but when I denied to have my brand new 2018 car part not get replaced. thats when the adjuster disappeared. I emailed him so many times and left voicemail on his direct number but never heard anything back from him. called their main customer number and had to dig and get the adjuster from hiding under his desk. :) the adjuster changed his decision from accepting full liability to accepting only 50% of the damage cost.
I am not with Safeco insurance but keep your fingers crossed that you would never ever open a claim with them.