Visited at 10.30 ish today. No queue, lots of empt...

Visited at 10.30 ish today. No queue, lots of empty tables but for some reason a member of staff asked us to walk behind people having their food and stand waiting. A few minutes later we were brought to a table. This unnecessary queue continued the whole time we were there - there was always empty tables..and there seemed to be no member of staff attending the queue,it was very distracting. Things improved once we were seated. A lovely staff member called Lindsay took our order. I felt slice of very fancy carrot cake was overpriced at 6 and latte was a little cold. Decor is fantastic - but absolute shame open fires were not lit - like they used to be.