Zachary Paul

Review of Chez Jay Restaurant

Worst ending to and otherwise amazing first trip t...

Worst ending to and otherwise amazing first trip to the west coast. Waited 15 minutes for open table, "waitress" sat us and got us a third place setting which was needed, then never came back with menus. Couple came in and seated themselves right next to us and were handed menus, same with a group of people that came in after them. After getting up to try to get menus, waitress finally brought them over and told us the kitchen closed in five minutes, then said she would be back in one minute. Different waitress came to table to take order 10 minutes later as she noticed we were looking around for original waitress who we could see standing next to the bar texting on her phone. Orders came seperate, caesar salad was all iceberg lettuce and when waitress was asked about it, just said "oh, sorry" and stood there for a minute and then walked away to go text in her spot. Caesar salad that was supposed to come with steak had to be asked for, which was also all iceberg lettuce. Original waitress came and took a couple of plates we were done with and went back to texting when we were clearly done eating. Second waitress came over and took the rest of the plates and got us our check and ended up taking the caesar salad off the check. Service was horrendous as one "waitress" seemed to rather be on her phone than helping the patrons of the restaurant and the other waitress was trying to do everything and clearly wasnt capable of that. One star for this place is beyond generous for the experience we had.