Raphael Maccagnan

Review of KidZania London

If there would be a zero star rating I would go fo...

If there would be a zero star rating I would go for zero stars.

We used to be big fans of Kidzania based on our previous visits at their Bangkok branch and certainly Kidzania was high up on the list for this years London trip.

But we got extremely disappointed. The place is overcrowded by school groups which run around without supervision. In fact my kids qere run over twice. In addition, ques were extremely long in front of every activity. With an entrance ticket valid for 4hrs only, queing 40+minutes in front of every activity is simply not ok. Add to this that despite having a 4 hour ticket we were asked to leave 'the city' after 3.5hrs as they close at 15.30 and our 11.30 entrance ticket did only allow us to go in at 12 due to a long queue at entrance.

Also we had not been informed at time of ticket purchase about the closure of the stadium and theater due to school lunches - two activities, my kids were looking forward to.

Last but not least, the whole edutainment concept does not work as the kids are being told wrong things. Or can anyone please explain me why a fireman needs to pay in order to get to work while the police officer gets a salary? Sure in the whole concept kids shall learn to earn and spend money but having to spend money in order to go to work.... questionable lesson.

As mentioned we had been big fans and long time returning visitors to Kidzania Bangkok, they have similar school visits there, but it is much more under control and waiting times are acceptable.

Update: I spoke to management who is appreciative of the situation and sughested me to come again on a weekend day which is what I will do. Hopefully I will improve my rating then.