Josh Reynolds

Review of Texas Tech Parking Services

Parking in tech campus to work on a building in th...

Parking in tech campus to work on a building in the middle of campus. Got several tickets and was towed, even though a parking attendant told me I could park there. Eventually got another ticket for parking in the library lot(I really don t know how I got this one as I had parked in the Teinert parking spot that was given, but whatever).

Almost two months later I got a letter saying that the payment for this ticket was overdue. What ticket? I said. So I look online, and I have another ticket from September. So I called them up and said that I didn t know about it because there wasn t a ticket placed on my truck. When I called to complain about that, they said they had sent an email to my old TTU email. The one I used during college. The one that I never need anymore because I graduated from said college. Why would I look at that email anymore? So I emailed them to ask them to take the late-notice off of the ticket and then I d pay for it.

Well, didn t hear back from for about a week or so. I finally decided to see if they had reduced the ticket cost, and they had. Still without communicating to me.

TL;DR: Communication is terrible. They are terrible. That is all.