The staff is professional and very helpful. Please...

The staff is professional and very helpful. Please read the overall summaries. The special that we signed up for was the lesser in quality of a room. Our beach view required us to sit out on the balcony to get it. Self parking is frowned upon and carts are only available with attendants. (I prefer more freedom for in and out access) The aging facilities are nice but dated. Hyatt does have the basics and more. In house shopping is good with several name brands. The coffee shop is very good. The pool is in the process of an upgrade. The do have shaded areas to swim in and share access to pools at the Hyatt Residence next door. This doubles the pools available to you with 24 hour access. This is nice when you are from another time zone or got sun burned. You have to hunt for towels. (Other Hyatt locations have towels stacked in key locations) Security is visible at night but we always felt safe. The walking path among all of the resorts on the beach is narrow. It is the best path to many options. Tours can be booked to the room and staff can assist. You need help planning a full exploration of Maui. I would return. Hyatt needs to know that a little more attention is needed in this one. We were spoiled at the Hyatt Ziva in Cancun (5+stars if I could) and I want each Hyatt at that standard. The overall for Hyatt Recency Maui and Spa is a great place to stay but just missed a five star rating from this person.