I've only lived in my new home for 5 days when the...

I've only lived in my new home for 5 days when the water heater suddenly busted. Half of my house is saturated in water and I had to turn off the main water line to stop the flow of water. My wife called to make a claim, saying that our house is unlivable with 4 kids without water turned on. The person taking the claim couldn't have cared less, even saying that the adjuster will get back with us in a couple of business days even though we don't FREAKING HAVE RUNNING WATER. My wife told her that she is afraid that we won't be taken care of because she started reading reviews of the company while placed on hold. The claim lady said, "well, I only deal with claims, not that other stuff." So there you have it, folks. Absolutely stay away from this company and don't be idiots like we were. We just went with what our insurance broker signed us up for.