We were enjoying our stay until the last night whe...

We were enjoying our stay until the last night when the desk clerk opened our door at 11:15 p.m. and accused us of not having a reservation or the right to stay in that room. Someone screwed up when we checked in on the Saturday and did not enter us in the computer. We had the room keys, the map to the room and the breakfast coupons. I had the email showing that we had indeed paid for the 18th - 20th of May. It scared us and the situation could have been handled earlier and better. Very disappointed, scared and angry and will never stay there again!!!!!!