Kayla Johnson

Review of Aurora Stone

My husband and I showed up on a Saturday unaware t...

My husband and I showed up on a Saturday unaware that appointments were required. The owner met with us anyway and spent a long time with us, from explaining the difference between the products to actually picking out the exact color scheme of granite countertops we were looking for. We came fully prepared with a layout of every room that would need countertops with measurements and all. The owner advised that she would send over the quote on Monday ( two days later). Its been 3 weeks and after several attempts to contact the owner with many messages left we have not heard from her. Not one single phone call back to say hey sorry we aren't able to do your project or sorry we have been so busy lately. This company was recommended to us by a friend which the owner had known. Very displeased all the way around.