Nayla Clinton

Review of Alta Bates/Summit Medical Cent...

Was the contact for my family member who had a car...

Was the contact for my family member who had a cardiac procedure done. 2 hrs of waiting for updates when I contacted a staff member was told she was in procedure room. After the procedure she was transfered to the 8th floor I was given a phone call to advise me she had been transfered, the staff knew I was waiting outside in the lounge . A little more consideration and updates would make the family less stressed with the added anxiety. Maybe invest in a board that shows where the patient is when having procedures and surgery.