Danny Brown

Review of Glendale Dodge Chrysler Jeep

This place sucks! I called and asked if I needed t...

This place sucks! I called and asked if I needed to make an appointment for an oil change and check up. "No, it's walk ins on weekends, we can get you in!" I left right away and 15 minutes later was told I was way too late and wouldn't make it in. The guy at the service desk was terribly rude and had no motivation to make their customers feel cared for at all. If it's busy on weekends that's no problem for me, but there needs to be more communication and organization when it comes to talking to customers on the phone and getting them served. Really wanted to update my bluetooth radio so it actually works (a $350 upgrade that Dodge just lost). Not happy with this place.