They should get zero stars. I bought a Proform Tou...

They should get zero stars. I bought a Proform Tour de France bike from them and after a year of not very heavy use the console went down from one of their updates. The online instructions on recovering it made it worse. I sent an email explaining the situation and someone sent an email back telling me to call their customer service line. After hours on hold I finally talked to somebody who sent me an SD card that was supposed to fix it. I had to tear the console apart to get to the place that the SD card goes (she told me it just plugged into the back of the console) and after following the instructions to the T I now have a dead console. Don't under any circumstance buy anything from ICON. Notice how some "local guides" give them 5 stars and everyone else gives them 1 star. Hum, kinda fishy!