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Through the Mass Save website, I found American In...

Through the Mass Save website, I found American Installations and called for an energy assessment so I can get my attic insulation beefed-up. MassSave told me I could call an approved contractor myself and it may be quicker vs the current three month wait if coordinating through Mass Save directly. Oil heated, 1965 cape in West Springfield. My attic needing insulation is approx 37' long x 27' wide. Due to the slope of my roof there is no interior access, so the attic would have to be accessed via the exterior.

The woman who returned my call and was a bit brief with me insinuated they were disinterested and to call someone else, preferably go through Mass Save directly. I got the sense my project was too small for them. I was left speechless thinking they're doing work for a utility program (Mass Save), which has the intent of improving energy efficiency for homes and they don't want to help me, not even come out and take a look at my project or at the least offer to do an energy assessment and if they don't want the insulation project, so be it. So business must be really good where they can pick & choose projects.

American Installations has a very nice website, but their cold shoulder with my project was a major turn-off. I hope to speak with MassSave so they know the attitude of an "approved contractor".

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