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Ginger Smith Review of Mike Johnson's Hickory T
We recently had to have a wiring harness replaced ...
We recently had to have a wiring harness replaced due to rodent damage. My insurance company and their independent appraiser put up all sorts or roadblocks to delay, but the service manager I worked with at this dealer helped us at every turn, providing what was asked for, keeping me informed and returning my emails and calls. I can't say enough good things about their support and cooperation in getting the insurance company everything they needed to pay the claim. They even worked after hours to complete the repair to make it more convenient for me to pick it up since I live an hour away. I would highly recommend this service department based on my experience and would make this my first stop when I look to buy another Toyota. Well done!
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