Christian CarrenoReview ofMarvin K. Brown
Stay away! This place is just another scam haven. ...
Stay away! This place is just another scam haven. Three staff members in particular. The sales guy Josh Hayes who tried to scam me by increasing the price of an already advertised price. He did this by saying that it was mandatory to purchase there SWAT tracking system. He claimed that the SWAT just couldn t be removed. He used a pathetic analogy and said it was like painted stripes on a car, and it had to stay. Then we have Jake Monnier , the sales manager. Jake was just directing Josh Hayes on how to rip me off. I called Jake the following day and confronted him about the SWAT system and that I didn t want it because of there deceiving and misleading sales practices. Immediately he was very upset and defensive, I don t want you to blast me all over the internet he said. Jake and josh both insisted that they couldn t remove the SWAT tracker because it was already incorporated into the vehicle. Eventually Jake offered to refund me my money. I went back a couple days later and the finance manager had to redo the paper work. I was expecting the vehicle to stay at the service department so they can remove the SWAT system. Nope! Nothing happened, I was just issued a refund and I was on my way, nothing had to be removed and proves that the SWAT is a scam. Finally we have Shelly Garza, the finance manager. Don t let this lady manipulate you on buying extended useless warranty. If you do decide to buy extended warranty, ask for the terms and conditions. Remember that your entitled to a full refund within 30 days. READ READ all of the paperwork before you sign. Remember that you can bail out if you didn t sign the contract. These people are nice initially and that s how they entice you, I was expecting them to be extra nice, but forcing an add on like they did was almost illegal. Just buy a car elsewhere, it was a nightmare and I have to speak out so somebody else doesn t go through this hell.

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